Chatbots appear to really like Walmart.

Financial institutions that have replaced human customer-service agents with AI chatbots may be violating existing state and ...

Children and teens often turn to artificial intelligence for advice on sensitive topics. But chatbots are not a substitute ...

Eight states are suing the artificial intelligence giant OpenAI, saying the company’s popular chatbot violated consumer ...

Researchers warn that harmful AI health advice can go undetected because chatbot conversations may be inaccessible to doctors ...

Sociologist Sherry Turkle has been exploring the increasingly interconnected relationship between human beings and technology ...

Partisan websites disguised as independent, local news outlets are infecting chatbots’ responses about key races.

New research shared exclusively with TIME shows chatbots are good at spotting distress, but frequently fail to refer users to ...

As more and more people turn to AI chatbots for quick, 24/7 medical advice, a new perspective paper co-authored by faculty at ...

A newly unredacted lawsuit alleges Character.AI chatbots encouraged users to starve themselves and engage in self-harm.

But other experts warn that AI-poly dynamics can erode intimacy between primary partners — or worse. In August, a Stanford ...

The measure was one of an array of bills regulating AI, chatbots that were introduced this year.