Agentic AI continues to accelerate the evolution of customer relationship management (CRM) into a more decisive, ...

While CRM magazine and the other publications under the Information Today banner have a presence on social media sites like LinkedIn, X, and Facebook, I am not a fan of social media in my personal ...

In 2025, there are plenty of challenges facing the macro-economy. Inflation, while down from recent years, remains a stubborn problem, and it’s unclear how cuts to government spending and an on-again, ...

Unanet, the leader in AI-first ERP and growth software for project-based businesses, has been recognized by CUSTOMER Magazine with the prestigious CRM Excellence Award for its GrowthStudio platform.

Your CRM is only as good as what you put in it. For local outbound, Google Maps is a handy place to find prospects, plenty of ...