Organizational theorist and author Geoffrey Moore is credited with stating that the world of content management has moved from a "system of record" mindset to a "system of engagement" model. In my ...

A company that strives to be innovative must be collaborative. But not all collaboration is the same. Collaboration is an open-ended concept, one that is core to social business. When considering ...

Before we begin, ask yourself: What does collaboration really mean to me? Some may say this means sharing the workload to meet business goals, while others may say it’s using digital collaboration ...

The capability of instantly switching to a collaborative application when required. For example, if an article on the Web contains links to the person who wrote it, clicking that link might open up an ...