Rob Mason explores how the shift in the way banks are communicating exposes the limits of traditional surveillance approaches ...

As long as the firm approves a particular modality for business purposes and establishes the necessary infrastructure to capture, archive and monitor the approved modality, it will be considered ...

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A new report from Global Relay, a leading provider of electronic communication compliance and archiving solutions, spotlights the challenges financial services firms face in maintaining compliance ...

Many organizations have adopted hybrid and remote workplaces in recent years, and these new models present unique communication and collaboration challenges for many leaders. As leaders accustomed to ...

Financial firms continue to struggle to ensure their employees communicate through authorized, monitored channels, even though the rules are widely publicized. "The problem isn't a lack of rules. It's ...

Communication from the Centers for Disease Control and Prevention (CDC) to the U.S. public has quieted to an unprecedented level, with experts warning that the ongoing silence could threaten the ...

Atlanta-based Birch Communications is a veteran service provider that has gone through a slew of acquisitions – 28, to be exact, over the past decade – in an effort to become more channel-friendly and ...