What is a digital platform? A digital platform is a web-based structural software package that speeds and eases transactions among users. Digital platforms serve digital markets, while also offering ...

A DXP is often critical to achieving that competitive edge — but defining what it is depends on who you ask. Selecting the right digital experience platform (DXP) is often a critical decision for CX ...

Digital platform ecosystems represent interconnected networks in which a central digital infrastructure enables multiple independent actors—such as developers, service providers and end users—to ...

In business school, we teach that platforms create value through coring. Coring is the steps a digital platform takes to make sure that interactions between different user groups go well, and that as ...