Shilo launched Signals, a feature that builds DISC behavioral profiles for agents from weeks or months of call recordings. The tool ties insights to cited calls with confidence scores and generates ...

OpenAI's ChatGPT is confident and positive, but when pushed to the extreme, it can be manipulative. Google's Gemini is a good listener but might need a bit of encouragement to say what it really ...

Cleaning out my office the other day - an odd thing in itself - I came across something even more arcane than the thought of me cleaning anything. It was a DiSC behavioral profile my management team ...