At 500 people, half of whom spend their days spread across a 336-mile canal system of water, CAP manages to reach everyone by embedding EQ in the flow of everyday work. In leadership development, one ...

Imagine it’s 7:30 a.m. You’re a school leader. Your assistant has just called out sick—for the fourth day in a row. What’s your first instinct? Fire off a frustrated text? Gossip to a colleague? Or ...

Enter a school of education today and you’re likely to hear a phrase like this: “IQ is good, but EQ [emotional intelligence] is essential.” This reflects a profound shift in how we think about ...

What’s been shown by research to be more important for job success than IQ? What’s a major factor in life satisfaction? What contributes to lasting marriages and happy children? What can leap tall ...

The next time you find yourself in an argument, try putting the other person in a picture frame and imagining them as a character in a movie. This is one of the psychological distancing techniques ...