CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Facebook has bold ambitions for its Messenger platform, following the announcement of new features, services and the launch of bots—chat-based interfaces designed to simulate human conversation and to ...

Facebook today announced that its bot platform has been used to create 300,000 bots. That's up from a 100,000 bots milestone reached at the annual developer conference last year. Roughly 200,000 ...

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

Chatbots are now one of Facebook’s main focuses as it works to build out its Messenger ecosystem. The company has been concentrating on developing text-based AI because it has a narrower scope than ...

Fox News has launched a Facebook Messenger bot, and it takes advantage of a change in Facebook Messenger policy made earlier this week. Facebook Messenger product manager Seth Rosenberg announced ...

Bots have quickly taken over multiple spaces in the past two years, and companies choosing to climb on the chatbot train have continued to grow. The fever pitch of bot-mania has shown no signs of ...