A client recently asked me to provide workshops to all employees on how to give and receive feedback. There is nothing unusual about that—I do it frequently. What was newer was the growing imperative ...

In a recent workshop, I asked the participants to share how often they received feedback. Before I even finished my question, I saw the expressions on their faces transform into those of agony, ...

Too many companies still give feedback in a very old-school way. When I was working at Google from 2010-2012, every six months we had to do an exhaustive, 360-feedback process. I absolutely dreaded ...

Giving good feedback is an art. It can be challenging for supervisors and managers, whether in an educational setting or any other workplace. Our newly published review of the past decade’s research ...

Honest feedback is the breakfast of champions: it allows those who seek and incorporate it to identify their blind spots, increase self-awareness, and become a better version of themselves.

When someone says, “Can I give you some feedback,” do you wince? Do you become defensive or run when feedback comes your way? If you’ve received harsh criticism or unskillful feedback in the past, it ...

The COVID-19 crisis has changed the way many of us work. With the switch to working from home, in particular, a fundamental workplace behaviour has gone by the wayside. Informal feedback. At the ...

Jack Zenger and Joseph Folkman have administered thousands of 360-degree assessments through their consulting firm, Zenger/Folkman. This has given them a wealth of information... Jack Zenger and ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

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