Conversations are like two-way streets: we take turns speaking and listening. While we often focus on what we say, there’s something profoundly effective in the act of listening. It can deepen ...

Forbes contributors publish independent expert analyses and insights. Caroline Castrillon covers career, entrepreneurship and women at work. Did you know that active listening is considered a top ...

People throw around the word "unprecedented" a lot—possibly too much. And yet, I find myself grasping to find a better descriptor for the environment that many clients are facing right now. Amid ...

Think about the last conversation you had in which you could tell the other person was distracted or just plain uninterested. How did it make you feel: Frustrated? Disrespected? Unimportant? Now, ...

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...

The best business leaders ensure people have a platform to air views. Employees need to feel their opinions are heard and valued. Reach out to customers and partners for their sentiments. Great ...

Michael James Walsh does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...

“Age is just a number. So don’t take this personally,” the Spotify slide warns, before revealing each user’s calculated listening age. How exactly did Spotify land on that number, though? Marc Hazan, ...

In 1986, the appeal of “(You Gotta) Fight for Your Right (To Party!)” was delightfully uncomplicated. The Beastie Boys had turned the simple art of rebelling against authority figures—teachers, ...