Facebook really wants you to talk to your friends — so it's making it even easier for your inner circle to interact in and around its Live videos. The social network just announced two new features ...

Facebook is greatly expanding its video chat offerings to keep up with rising demand Facebook is greatly expanding its video chat offerings to keep up with rising demand is the editor of the ...

Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

Live chat is a proven way to close online sales and provide post-order support. Shoppers are frustrated over telephone wait times, phone-tree menus, and outsourced support. Online chat can provide ...