Patients are becoming less satisfied with physical pharmacies as popularity rises for online and mail-order services, according to J.D. Power’s 16th annual U.S. Pharmacy Study. Compared to the company ...

The level of trust and reliability pharmacy customers have come to expect from their local pharmacist is increasingly being found instead through mail order pharmacies, according to the latest J.D.

As more and more neighborhood drug stores close their doors, customers are increasingly turning to mail order pharmacies, mass market merchandisers and supermarkets, and are preferring the customer ...

CVS does it. Walgreens does it. Now Amazon is getting in on the act. They’re all dispensing drugs by mail. With nearly 3 in 5 American adults taking at least one prescription drug, odds are your ...

While customer satisfaction with mail-order pharmacies is continuing to grow, brick-and-mortar pharmacies are falling behind, according to a new survey from J.D. Power. The firm's annual Pharmacy ...

Anthem Blue Cross is backtracking away from its previous requirement that certain members with chronic diseases, including HIV/AIDS and cancer, buy prescription drugs from a mail-order pharmacy. The ...

As a steadily rising number of neighborhood drug stores close their doors, more customers are turning to mail order pharmacies, mass market merchandisers and supermarkets—and finding an improved ...

Emmabella Rudd took the same brand of life-sustaining insulin for nearly two decades, paying around $100 for each 90-day supply. But after she switched health-insurance companies in 2023, she was ...

Have the costs of providing healthcare coverage to your employees spiraled out of control? One reason may be the inflated prices of mail-order pharmacies — an alternative to local pharmacies that have ...

If your mail-order prescription landed in a pile of snow on your doorstep last week, you may want to proceed with caution.

Insurance often determines where we get our prescriptions. As open-enrollment season approaches, here's what to consider when shopping for a plan. Patients have to weigh cost and convenience when ...