The "normalization of deviance" is a gradual process where unacceptable practices become standard because they are repeated without immediate catastrophic consequences, driven by human rationalization ...

To some extent, many organizations, if not all, suffer from some form of performance deviation. This can manifest itself in any goal or standard against which organizations may measure themselves.

Space shuttle Challenger exploded in a split second two decades ago, but the disaster was years in the making. The primary cause — an O-ring that failed in low temperatures — was only part of the ...

Normalization of deviance is, well, normal. That’s why infection preventionists (IP) and perioperative leaders must continue to team up to ad-ress it. Normalization of deviance works like this: when ...

Thomas Schares, MD, MBA, an anesthesiologist with Somnia Anesthesia who serves as chief of anesthesiology for Desert Regional Medical Center in Palm Springs, Calif., discusses the phenomenon known as ...