In the glass-walled conference rooms of Silicon Valley and research labs worldwide, some of the brightest minds are working to solve what author Brian Christian called "the alignment problem." The ...

We’re facing a crisis of customer centricity. Most companies recognize customers as the necessary focal point of business operations, but the philosophy tends to fall apart in the execution. To bridge ...

Many of the challenges we address here were evident to the pioneers of medical decision analysis of the 1950s 7 and to scholars in subsequent decades 8-11 who conducted careful and creative studies of ...