TROY, Mich.--(BUSINESS WIRE)--The average water bill for a typical household in the United States has risen sharply from $95 in 2024 to $101 per month in 2025. According to the J.D. Power 2025 U.S.
Satisfaction with trust and information provided both increased by 24 points year-over-year 50% of gas utility business customers willing to pay for modernization of utility infrastructure "The story ...
Massive gaps between highest- and lowest-ranked utilities underscore wide variation in customer experience Opportunities emerge for utilities to help customers budget and manage costs TROY, Mich., May ...
TROY, Mich.--(BUSINESS WIRE)--Overall satisfaction among gas utility business customers averages 645 (on a 1,000-point scale), according to the J.D. Power 2025 U.S. Gas Utility Business Customer ...
EPB is the top midsize utility in the South for customer satisfaction for the 10th year in a row, according to a survey by J.D. Power, a global leader in consumer insights and data analytics. The ...
WEC Energy Group and Clark Public Utilities earned top ranks in the study designed to evaluate energy providers across nine key utility attributes. BOULDER, Colo., Oct. 1, 2025 /PRNewswire/ — E Source ...
Business customer satisfaction with U.S. electric utilities is under pressure as commercial electricity prices and outage incidents rise. The J.D. Power 2025 Electric Utility Business Customer ...
In the Residential Electric study, PSE&G ranked first in the east large segment in every measured category: power quality and reliability, customer care, billing and payment, corporate citizenship, ...
Salt River Project (SRP) has earned the highest ranking in residential customer satisfaction in the Western U.S. by J.D. Power. The J.D. Power 2025 Electric Utility Residential Customer Satisfaction ...