It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds.

(Gray News) – Kohl’s has reportedly stopped accepting Amazon returns at a handful stores, according to USA Today. The company said in a statement that it is “conducting a test” in three stores that ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...