During the COVID-19 pandemic, Assemblymember Rick Chavez Zbur was helping his mom get medication, but what he thought would ...

I’m an fan, but also a realist. Customers really don’t want more technology. What they really want is a better experience. So ...

Liveops Celebrates Success with Multiple Stevie Awards for Customer Experience Scottsdale, United States - January 31, ...

The research explores the question of how personalized customer service profiles influence customer behavior compared to standardized profiles.

AI-driven customer experience solutions are rapidly becoming a key competitive differentiator globally, with Türkiye-based ...

Hackers are targeting global shipping technology to steal cargo worth millions. New cybersecurity threats expose supply chain ...

ServiceNow beat Q4 earnings expectations as subscription revenue climbed 21%, intensifying its fight with Microsoft and ...

The retail giant will discontinue Amazon One at retail businesses on June 3, 2026, according to a support page. The system, ...

Prolonged cold increases the amount of energy used to heat homes, which will result in higher-than-normal utility bills. To ...

CTS Mobility, a North Austin tech firm, lost $78,000 due to a fraud scheme exploiting banking gaps, highlighting ...

EUV Tech announces grand opening of Singapore office, marking a major milestone as first global expansion effort ...

Cultivating greater patience can help you deal with everyday difficulties and frustrations. These strategies may be helpful.