WhatsApp is rolling out a new AI-handoff tab to the chat filters on its business platform which is designed to enhance customer service and to streamline the management of ...

The integration of real-time, branded voice capabilities within the WhatsApp Business Platform marks a pivotal advancement, ...

WhatsApp is also introducing the ability to find larger businesses from within the app. The feature — rolling out in several markets (Brazil, Colombia, Indonesia, Mexico and the U.K.), a ...

WhatsApp announced it's introducing the ability for large businesses to reach customers through voice calls, which will allow ...

The Meta-owned messaging platform, WhatsApp, has commenced a per-message billing model for businesses, which started on July ...

WhatsApp says it will introduce a set of new features to the Business app. The features are supposed to make it easier for businesses to reach their customers without requiring third-party ...

WhatsApp is the most popular messaging app worldwide. In a lot of countries, it's already widely used to conduct business, where you can order deliveries, set up services, and get customer support ...

Here are five essential WhatsApp Business features that every small business should be using: 1. Catalog For small businesses, having a clear and accessible product showcase is essential.

WhatsApp Business “Cover Photo” Feature Will Soon Be Released on Android Here's everything you need to know before it drops — including what to expect and how to get it.