A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel ...

Makers of the chatbot program Grok apologized for "horrific behavior that many experienced" after users reported multiple antisemitic responses.

AI described Grok's recent disturbing responses as horrific, attributing them to a deprecated code update that made it ...

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World sees us learn ...

The latest version of Elon Musk's artificial intelligence chatbot Grok is echoing the views of its billionaire creator, so ...

Flesh and Code is hosted by Suruthi Bala and Hannah Maguire, best known for the hit podcasts RedHanded and Filthy Ritual. The ...

Grok, the AI chatbot produced by Elon Musk’s artificial intelligence company xAI, is apologizing for antisemitic comments ...

Key Takeaways AI is deeply integrated into SaaS tools, automating tasks and enhancing user experiences.AI chatbots and ...

Elon Musk's xAI is adding Grok to Tesla electric vehicles, offering a chatbot that can now address user questions.

A new Stanford University study reveals significant concerns about AI-powered therapy chatbots, finding they may reinforce ...

Grok, the artificial intelligence (AI) chatbot embedded in X (formerly Twitter) and built by Elon Musk's company xAI, is back in the headlines after ...